:root{--ink:#193338;--muted:#50666b;--teal:#14675f;--teal-dark:#0d4943;--mint:#eef6f2;--line:#d8e3df;--paper:#fff;--sand:#f8f8f3;--danger:#9b2634;--warning:#805800;--shadow:0 10px 40px #173d3410;font-family:Inter,"Segoe UI",sans-serif;color:var(--ink);background:var(--sand);font-size:16px;line-height:1.6}
*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,select,textarea{touch-action:manipulation}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}a{color:var(--teal);text-underline-offset:3px}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,summary:focus-visible{outline:3px solid #ae650c;outline-offset:3px}
.skip-link{position:absolute;top:-70px;left:20px;z-index:100;background:white;padding:12px}.skip-link:focus{top:10px}.demo-banner{background:#213f43;color:#fff;font-size:.78rem;text-align:center;padding:9px 18px}.site-header{background:#fff;border-bottom:1px solid var(--line);padding:18px max(24px,calc((100vw - 1180px)/2));display:flex;justify-content:space-between;align-items:center;gap:16px}.brand{text-decoration:none;display:flex;gap:12px;align-items:center;color:var(--ink)}.brand-mark{background:var(--teal);color:#fff;border-radius:12px;display:grid;place-items:center;width:45px;height:45px;font-size:23px;font-weight:600}.brand strong{display:block;font-size:1.05rem;line-height:1.3}.brand small{font-size:.72rem;color:var(--muted)}.header-links{display:flex;gap:24px;align-items:center;flex-wrap:wrap}.header-links a{text-decoration:none;font-size:.87rem;font-weight:600}
.container{max-width:1180px;margin:auto;padding:44px 24px}.hero{padding-top:64px;padding-bottom:58px;display:grid;grid-template-columns:1.15fr 1fr;gap:72px;align-items:center}.eyebrow{font-size:.73rem;font-weight:700;text-transform:uppercase;letter-spacing:.13em;color:var(--teal);margin:0 0 14px}h1{font-family:Georgia,serif;font-weight:500;font-size:3.6rem;line-height:1.12;letter-spacing:-.035em;margin:10px 0 22px}h2{font-size:1.75rem;line-height:1.25;letter-spacing:-.02em}h3{font-size:1.08rem;margin:0 0 10px}.lead{color:var(--muted);font-size:1.09rem;max-width:580px}.subtle{color:var(--muted);font-size:.88rem}.actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:25px}.btn{border:1px solid var(--teal);background:var(--teal);color:#fff;border-radius:7px;padding:10px 18px;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;font-size:.87rem;font-weight:600;gap:8px}.btn:hover{background:var(--teal-dark)}.btn.secondary{background:white;color:var(--teal);border-color:var(--line)}.btn.secondary:hover{background:var(--mint)}.btn.text{border:0;background:transparent;color:var(--teal);padding:7px}.btn.danger{background:var(--danger);border-color:var(--danger)}.tag{display:inline-block;border-radius:4px;padding:3px 8px;font-size:.71rem;font-weight:700;line-height:1.5;background:var(--mint);color:var(--teal)}.tag.warning{background:#fff3dc;color:var(--warning)}.tag.danger{background:#fcecee;color:var(--danger)}
.navigator-preview{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow);padding:27px}.preview-header{display:flex;align-items:center;gap:13px;margin-bottom:22px}.online-dot{width:9px;height:9px;background:var(--teal);border-radius:50%;display:inline-block;margin-right:5px}.preview-message{background:var(--mint);padding:18px 20px;border-radius:0 12px 12px 12px;font-size:.91rem}.preview-prompts{display:grid;gap:9px;margin-top:18px}.prompt{border:1px solid var(--line);text-align:left;background:#fff;padding:10px 14px;border-radius:7px;color:var(--ink);font-size:.86rem}.prompt:hover{border-color:var(--teal);background:var(--mint)}.trust-row{display:flex;gap:20px;flex-wrap:wrap;font-size:.79rem;color:var(--muted);padding:25px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.section-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin:44px 0 23px}.section-heading h2{margin:0}.section-heading p{margin:6px 0 0;color:var(--muted);font-size:.89rem}.grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}.card{background:white;border:1px solid var(--line);border-radius:10px;padding:24px;box-shadow:0 2px 4px #173d3403}.card p{color:var(--muted);font-size:.89rem}.task-card{text-decoration:none;color:var(--ink);text-align:left;width:100%;transition:border-color .15s}.task-card:hover{border-color:var(--teal);box-shadow:var(--shadow)}.task-symbol{width:40px;height:40px;border-radius:8px;display:grid;place-items:center;background:var(--mint);color:var(--teal);font-size:20px;margin-bottom:20px}.task-card .arrow{color:var(--teal);font-size:.84rem;font-weight:600}.public-footnote{padding:26px;background:var(--mint);border:1px solid var(--line);border-radius:10px;margin:35px 0}.public-footnote p{margin:8px 0}.site-footer{border-top:1px solid var(--line);padding:25px;display:flex;justify-content:space-between;gap:15px;flex-wrap:wrap;max-width:1180px;margin:auto;color:var(--muted);font-size:.78rem}.site-footer nav{display:flex;gap:18px;flex-wrap:wrap}.floating-chat{position:fixed;right:25px;bottom:25px;box-shadow:0 5px 24px #14675f33;z-index:5}
dialog{border:1px solid var(--line);border-radius:12px;padding:0;width:min(620px,calc(100vw - 32px));max-height:90vh;color:var(--ink);box-shadow:0 24px 90px #0c332733}dialog::backdrop{background:#19333866}.dialog-heading{padding:19px 23px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:15px}.dialog-heading h2{margin:0;font-size:1.2rem}.close{background:transparent;border:1px solid var(--line);border-radius:6px;width:35px;height:35px;font-size:20px;color:var(--ink)}.dialog-body{padding:22px}.chat-log{max-height:42vh;min-height:180px;overflow-y:auto;display:flex;flex-direction:column;gap:16px;padding:20px}.message{max-width:93%;padding:14px 17px;border-radius:9px;font-size:.89rem;white-space:pre-wrap}.message.assistant{background:var(--mint);align-self:flex-start}.message.user{background:var(--teal);color:white;align-self:flex-end}.message.emergency{background:#fcecee;border:1px solid #ce8791;color:#721b26}.message .sources{display:flex;gap:10px;flex-wrap:wrap;margin-top:10px;font-size:.76rem}.chat-controls{padding:18px;border-top:1px solid var(--line)}.chat-entry{display:flex;gap:10px;margin-top:12px}.chat-entry input{flex:1;min-width:0}.chat-status{color:var(--danger);font-size:.85rem}.field{display:flex;flex-direction:column;gap:5px;margin:0 0 15px}.field label{font-size:.82rem;font-weight:600}input,select,textarea{border:1px solid #a7bdb8;border-radius:6px;padding:10px 12px;background:#fff;color:var(--ink);width:100%;font-size:.87rem}textarea{resize:vertical;min-height:82px}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px}.check{display:flex;gap:9px;align-items:flex-start;font-size:.79rem;color:var(--muted);margin:13px 0}.check input{width:17px;height:17px;flex-shrink:0;margin-top:4px}.error{color:var(--danger);font-size:.86rem}.success{background:var(--mint);border:1px solid var(--line);border-radius:8px;padding:18px}.receipt-id{font-family:monospace;font-size:.8rem;overflow-wrap:anywhere}#notice{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);z-index:30;background:var(--ink);color:white;border-radius:7px;max-width:90vw;font-size:.85rem}#notice:not(:empty){padding:12px 22px}
.admin-shell{display:grid;grid-template-columns:235px minmax(0,1fr);min-height:calc(100vh - 55px)}.sidebar{background:#fff;border-right:1px solid var(--line);padding:28px 17px;display:flex;flex-direction:column;gap:4px}.sidebar .brand{margin:0 7px 28px}.sidebar a{display:block;padding:9px 13px;font-size:.83rem;border-radius:6px;text-decoration:none;color:var(--muted);font-weight:500}.sidebar a.active{background:var(--mint);color:var(--teal);font-weight:700}.sidebar a:hover{background:var(--sand)}.sidebar .nav-label{padding:15px 13px 5px;font-size:.67rem;letter-spacing:.12em;text-transform:uppercase;color:var(--muted)}.sidebar .staff-profile{margin-top:auto;padding:20px 10px 0;font-size:.78rem}.workspace{padding:35px 38px;max-width:1600px;width:100%;margin:auto;align-self:start}.workspace h1{font-family:inherit;font-size:1.9rem;font-weight:650;letter-spacing:-.03em;line-height:1.3;margin:5px 0 8px}.workspace-head{display:flex;justify-content:space-between;gap:16px;align-items:center;margin-bottom:27px}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.metric{padding:20px}.metric .value{font-size:2.2rem;font-weight:600;line-height:1.25;margin:12px 0 3px}.metric .label{font-size:.78rem;color:var(--muted)}.table-card{border:1px solid var(--line);border-radius:10px;overflow:hidden;background:#fff;margin-top:22px}.table-toolbar{display:flex;gap:12px;padding:18px;flex-wrap:wrap;border-bottom:1px solid var(--line)}.table-toolbar input{max-width:290px}.table-toolbar select{max-width:190px}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%;text-align:left;font-size:.81rem}caption{text-align:left;padding:16px;color:var(--muted);font-weight:600}th{font-size:.7rem;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);font-weight:600;background:#f5f8f6}th,td{padding:13px 16px;border-bottom:1px solid #e6ede9;vertical-align:top}td .btn{padding:4px 9px;font-size:.76rem}td strong{display:block;white-space:nowrap}tr:last-child td{border-bottom:0}.empty{padding:40px;text-align:center;color:var(--muted)}.login{max-width:430px;margin:60px auto}.login h1{font-size:2rem}.login .card{padding:32px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.detail-grid dt{font-size:.76rem;color:var(--muted);margin:12px 0 2px}.detail-grid dd{margin:0;font-size:.88rem}.transcript{white-space:pre-wrap;background:var(--sand);padding:17px;border-radius:7px;font-size:.82rem;max-height:240px;overflow:auto;overflow-wrap:anywhere}.doc{max-width:900px}.doc pre{font:inherit;white-space:pre-wrap;line-height:1.8;overflow-wrap:anywhere}.bar{display:grid;grid-template-columns:140px 1fr 30px;align-items:center;gap:10px;font-size:.8rem;margin:14px 0}meter{width:100%;height:19px}details{border:1px solid var(--line);border-radius:8px;padding:15px;margin:12px 0;background:white}summary{cursor:pointer;font-weight:600;font-size:.9rem}.health-list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.scenario-card{display:flex;flex-direction:column;gap:8px}.scenario-card .btn{align-self:flex-start}.loading{padding:40px;color:var(--muted)}.wide-dialog{width:min(850px,calc(100vw - 32px))}
@media(max-width:1050px){.hero{gap:35px}h1{font-size:2.9rem}.metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.workspace{padding:25px}.admin-shell{grid-template-columns:205px minmax(0,1fr)}.health-list{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){.site-header{padding:15px 20px;align-items:flex-start}.header-links{gap:10px}.header-links a{font-size:.75rem}.brand small{display:none}.container{padding:30px 20px}.hero{grid-template-columns:1fr;gap:28px;padding-top:34px}h1{font-size:2.75rem}.grid,.grid.two{grid-template-columns:1fr}.navigator-preview{padding:22px}.trust-row{gap:12px}.admin-shell{grid-template-columns:minmax(0,1fr)}.sidebar{border-right:0;border-bottom:1px solid var(--line);padding:13px;display:block;min-width:0}.sidebar .brand,.sidebar .nav-label{display:none}.sidebar nav{display:flex;overflow-x:auto;gap:5px;max-width:100%}.sidebar a{white-space:nowrap;font-size:.75rem}.sidebar .staff-profile{padding:7px 10px;display:flex;justify-content:space-between;align-items:center}.workspace{padding:22px 16px;min-width:0}.workspace-head{align-items:flex-start}.workspace h1{font-size:1.6rem}.metric{padding:17px}.metric .value{font-size:1.8rem}.health-list{grid-template-columns:1fr}.form-grid,.detail-grid{grid-template-columns:1fr}.floating-chat{right:16px;bottom:16px}.table-toolbar input,.table-toolbar select{max-width:100%}.site-footer{padding-bottom:90px}.bar{grid-template-columns:110px 1fr 25px}.dialog-body{padding:18px}.section-heading{align-items:flex-start}.tag{font-size:.67rem}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
.staff-dashboard{--ink:#16212e;--muted:#5b6878;--teal:#b80d4a;--teal-dark:#97083c;--line:#e2ddd2;--sand:#f6f4ef;background:var(--sand);min-height:100dvh;color:var(--ink);font:16px/1.55 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif}
.dash-top{display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap;padding:14px 8px;background:linear-gradient(120deg,#ff5a1f,#e8115b);color:#fff}
.dash-brand{font:600 25px/1.3 Georgia,"Times New Roman",serif;color:#fff;text-decoration:none}
.dash-top nav{display:flex;align-items:center;flex-wrap:wrap;gap:4px;padding-right:22px}.dash-top nav a,.dash-top .btn.text{color:#fff;text-decoration:none;font-weight:600;padding:7px 14px;border-radius:999px}.dash-top nav a:hover,.dash-top nav a[aria-current=page]{background:#ffffff40}
.dash-ribbon{margin:0;padding:9px 8px;color:#6b4700;background:#fff6e6;border-bottom:1px solid #f0d199;font-size:14px}
.staff-dashboard .workspace{max-width:1500px;padding:26px 24px 48px;margin:0 auto;min-width:0}
.staff-dashboard h1,.staff-dashboard h2,.staff-dashboard h3{font-family:Georgia,"Times New Roman",serif;color:#c9004c;letter-spacing:0;font-weight:600;line-height:1.25}
.staff-dashboard h2{font-size:25px;margin:14px 0 10px}.staff-dashboard h3{font-size:22px;margin:0 0 8px}.staff-dashboard .btn{background:linear-gradient(120deg,#ff5a1f,#e8115b);border:0;border-radius:999px;padding:7px 18px;min-height:38px;font-size:16px}
.staff-dashboard .btn.secondary{background:#fff;color:#1d4f91;border:1px solid var(--line)}.staff-dashboard .btn.danger{background:#9b1c1c}.staff-dashboard .btn:disabled{background:#e2ded8;color:#fff;opacity:1;cursor:default}
.staff-dashboard input,.staff-dashboard select{font:inherit;padding:7px 11px;border-color:var(--line);border-radius:10px;min-height:38px}.staff-dashboard input[type=checkbox]{width:19px;height:19px;min-height:0;padding:0;accent-color:#e8115b}
.dash-datebar{display:flex;flex-wrap:wrap;gap:14px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:15px;padding:12px 19px;margin:0 0 14px}
.dash-datebar label{display:flex;gap:8px;align-items:center;color:var(--muted)}.dash-datebar input[type=date]{width:170px}.dash-presets{display:flex;align-items:center;flex-wrap:wrap;gap:5px}.dash-presets a{border:1px solid var(--line);border-radius:999px;padding:4px 12px;text-decoration:none;color:#d0004d;font-size:14px;white-space:nowrap}.dash-presets a.on{background:#b80d4a;border-color:#b80d4a;color:#fff;font-weight:600}
.dash-range{width:100%;text-align:right;color:var(--muted);font-size:14px}.dash-datebar .error:empty{display:none}
.dash-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:17px}.dash-panel{background:#fff;border:1px solid var(--line);border-radius:15px;padding:19px 21px;min-height:280px}.dash-panel ol{margin:8px 0;padding-left:25px}.dash-panel small{font-size:.85em}
.dash-metrics{display:grid;grid-template-columns:repeat(8,minmax(0,1fr));gap:12px;margin:17px 0 36px}.dash-metric{background:#fff;border:1px solid var(--line);border-radius:15px;padding:19px;text-decoration:none;min-height:126px;display:flex;flex-direction:column;color:var(--ink)}.dash-metric b{font:600 36px/1.2 Georgia,serif}.dash-metric span{color:var(--muted);font-size:16px}.dash-metric.active{border:2px solid #f0005e;padding:18px;background:#fff8fa;box-shadow:0 7px 15px #e8115b1c}.dash-metric.active b,.dash-metric.active span{color:#c9004c}.dash-metric:hover{border-color:#e8115b}
.dash-results h2 small{font:400 14px system-ui,sans-serif;color:var(--muted)}.dash-toolbar{display:flex;justify-content:space-between;align-items:center;gap:15px;margin:18px 0 10px;color:var(--muted);font-size:14px}
.dash-results table{background:#fff;border:1px solid var(--line);min-width:1120px;font-size:16px}.dash-results th{font-size:12px;letter-spacing:.04em;background:var(--sand);color:var(--muted)}.dash-results th,.dash-results td{padding:11px 18px;border-bottom:1px solid var(--line);vertical-align:top}.dash-results td a{color:#1d4f91}.dash-results .dash-check{width:40px;padding:12px 18px}.dash-results tr.selected{background:#fff1f6}.dash-results td p{margin:0 0 8px}
.dash-badge{display:inline-block;border-radius:999px;padding:1px 10px;background:#edeae5;color:#163a65;font-size:13px;white-space:nowrap}.dash-badge.ok{background:#d9f3e7;color:#17603a}.dash-badge.synthetic{background:#fff0d2;color:#805000}.dash-badge.pending{background:#edeae5;color:#163a65}
.dash-filters{display:flex;flex-wrap:wrap;align-items:center;gap:12px}.dash-filters input[type=search]{max-width:380px}.dash-filters select{max-width:180px}.dash-filters label{display:flex;align-items:center;gap:8px}.dash-filters .btn{min-width:80px}
.dash-operations{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:24px}.dash-operations a{padding:5px 10px;border-radius:999px;text-decoration:none;font-size:14px;border:1px solid var(--line);background:#fff}.dash-operations a[aria-current=page]{background:#b80d4a;color:#fff}
.dash-footer{margin-top:35px;color:var(--muted);font-size:14px}.dash-footer span{float:right}.dash-sr-only{position:absolute!important;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:1200px){.dash-metrics{grid-template-columns:repeat(4,minmax(0,1fr))}.dash-top nav{padding-right:0}.dash-metric{min-height:110px}}
@media(max-width:760px){.dash-top{padding:14px 16px}.dash-brand{font-size:21px}.dash-top nav a,.dash-top .btn.text{font-size:14px;padding:6px 9px}.dash-ribbon{padding:9px 16px}.staff-dashboard .workspace{padding:20px 16px}.dash-grid{grid-template-columns:1fr}.dash-panel{min-height:0}.dash-metrics{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.dash-metric{padding:15px}.dash-metric.active{padding:14px}.dash-metric b{font-size:30px}.dash-datebar{padding:14px;gap:10px}.dash-datebar label{width:100%;justify-content:space-between}.dash-datebar input[type=date]{width:170px}.dash-range{text-align:left}.dash-footer span{float:none;display:block;margin-top:12px}.dash-results h2 small{display:block;margin-top:8px}.dash-filters input[type=search],.dash-filters select{max-width:100%}}
.website-shell{height:100dvh;display:flex;flex-direction:column;background:#fff}
.website-ribbon{background:#213f43;color:#fff;display:flex;align-items:center;justify-content:space-between;gap:18px;padding:10px 18px;font-size:.71rem;line-height:1.5;flex-shrink:0}
.website-ribbon>span{max-width:820px}.website-ribbon nav{display:flex;align-items:center;gap:15px;flex-shrink:0}.website-ribbon a{color:#fff;white-space:nowrap}
.website-view{position:relative;flex:1;min-height:0}#practice-site{width:100%;height:100%;border:0;display:block}#practice-site[hidden],.frame-help[hidden]{display:none}
.frame-help{position:absolute;inset:0;background:var(--sand);display:grid;place-items:center;padding:25px}.frame-help .card{max-width:650px}.frame-help h1{font-size:2rem}
.floating-chat,.docked-chat{--assistant-gradient:linear-gradient(120deg,#ff5a1f,#e8115b);--assistant-deep:#b80d4a;--assistant-paper:#f6f4ef;--assistant-line:#e2ddd2;--assistant-sans:system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;--assistant-serif:"Iowan Old Style","Palatino Linotype",Palatino,Georgia,serif}
.floating-chat{
  position:fixed;right:22px;bottom:22px;z-index:50;display:inline-flex;align-items:center;gap:10px;
  height:58px;min-width:58px;padding:0 22px 0 18px;border:2px solid #fff;border-radius:999px;
  background:var(--assistant-gradient);color:#fff;box-shadow:0 10px 28px rgba(232,17,91,.45),0 2px 6px rgba(0,0,0,.25);
  font:700 15.5px/1 var(--assistant-sans);letter-spacing:.1px;text-shadow:0 1px 1px rgba(0,0,0,.2);
  transition:transform .15s ease,box-shadow .15s ease;animation:assistant-pulse 2.6s ease-out 1s 3
}
.floating-chat:hover{background:var(--assistant-gradient);transform:translateY(-2px) scale(1.03);box-shadow:0 14px 34px rgba(232,17,91,.55),0 2px 6px rgba(0,0,0,.25)}
.floating-chat:focus-visible{outline:3px solid #ffd23f;outline-offset:3px}
.floating-chat svg{width:24px;height:24px;fill:currentColor;flex:none}
.floating-chat.open{padding:0;width:58px;justify-content:center;animation:none}
@keyframes assistant-pulse{0%{box-shadow:0 10px 28px rgba(232,17,91,.45),0 0 0 0 rgba(255,90,31,.7)}70%{box-shadow:0 10px 28px rgba(232,17,91,.45),0 0 0 18px rgba(255,90,31,0)}100%{box-shadow:0 10px 28px rgba(232,17,91,.45),0 0 0 0 rgba(255,90,31,0)}}
.docked-chat{
  --ink:#16212e;--muted:#5b6878;--line:var(--assistant-line);
  position:fixed;inset:auto 22px 94px auto;margin:0;z-index:40;
  width:min(680px,calc(100vw - 44px));height:min(800px,calc(100dvh - 110px));
  max-width:calc(100vw - 38px);max-height:calc(100dvh - 110px);padding:0;overflow:hidden;
  border-radius:14px;border:1px solid rgba(232,17,91,.25);background:var(--assistant-paper);
  box-shadow:0 18px 48px rgba(120,10,50,.3);font:15px/1.55 var(--assistant-sans);
  transition:width .2s ease,height .2s ease
}
.docked-chat[open]{display:flex;flex-direction:column}
.docked-chat.expanded{width:min(900px,calc(100vw - 44px));height:calc(100dvh - 116px)}
.docked-chat.dragging{transition:none;user-select:none}
.chat-drag-shield{position:fixed;inset:0;z-index:2147483647;cursor:nwse-resize;background:rgba(0,0,0,.01);touch-action:none}
.chat-resize{position:absolute;top:0;left:0;width:22px;height:22px;z-index:2;border:0;padding:0;background:rgba(255,255,255,.01);cursor:nwse-resize;touch-action:none}
.chat-resize:focus-visible{outline:3px solid #ffd23f;outline-offset:-3px}
.docked-chat .assistant-heading{flex:none;padding:10px 14px 10px 26px;gap:10px;background:var(--assistant-gradient);color:#fff;border-bottom:3px solid var(--assistant-deep);text-shadow:0 1px 1px rgba(0,0,0,.2)}
.assistant-brand{display:flex;align-items:center;gap:12px;min-width:0;margin-right:auto}
.assistant-brand>div{min-width:0}
.assistant-seal{width:46px;height:46px;object-fit:contain;flex:none;background:#fff;border-radius:7px;padding:3px}
.chat-language-toggle{display:inline-flex;align-items:center;gap:7px;flex:none;background:#fff;color:#b80d4a;border:0;border-radius:9px;padding:10px 12px;font:700 14px/1.2 var(--assistant-sans);text-shadow:none}
.chat-language-toggle:focus-visible{outline:3px solid #ffd23f;outline-offset:2px}
.chat-language-toggle:disabled{cursor:wait}
.docked-chat .assistant-heading h2{font:600 17px var(--assistant-serif);letter-spacing:.2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.assistant-call{display:block;color:inherit;font-size:12px;font-weight:600;white-space:nowrap;text-decoration:none;opacity:.95}
.assistant-call:hover{text-decoration:underline}
.assistant-demo{font-size:11.5px;padding:2px 8px;border:1px solid rgba(255,255,255,.35);border-radius:999px;white-space:nowrap}
.docked-chat .assistant-tool{display:grid;place-items:center;width:28px;height:30px;padding:0;flex:none;background:none;border:0;border-radius:4px;color:#fff;opacity:.85;line-height:1}
.assistant-tool svg{width:20px;height:20px;fill:currentColor}
.docked-chat .assistant-tool:hover:not(:disabled){background:rgba(255,255,255,.18);opacity:1}
.docked-chat .assistant-tool:disabled{opacity:.4;cursor:default}
.docked-chat .assistant-tool:focus-visible{outline:2px solid #ffd23f;outline-offset:2px}
.assistant-phone{margin-top:3px;color:#fff;font:600 12px/1.35 var(--assistant-sans);text-align:left}
.assistant-callbar{flex:none;display:flex;align-items:center;gap:8px;padding:6px 14px;background:#fff4f6;border-bottom:1px solid #f6cfd9;font-size:12px;color:var(--assistant-deep)}
.assistant-callbar button{font:600 12px var(--assistant-sans);color:var(--assistant-deep);background:#fff;border:1px solid #f1bccb;border-radius:999px;padding:5px 12px}
.assistant-callbar button:hover:not(:disabled){background:#ffe9ef;border-color:#e8115b}
.assistant-callbar button:disabled{cursor:default}
.docked-chat .chat-log{flex:1;min-height:0;max-height:none;padding:12px 14px;gap:14px}
.assistant-intro h3{font:600 21px/1.2 var(--assistant-serif);color:var(--assistant-deep);margin:8px 0}
.assistant-intro p{font-size:14px;color:var(--muted);margin:0 0 14px}
.assistant-intro h4{font:400 12px var(--assistant-sans);text-transform:uppercase;letter-spacing:1px;color:var(--muted);margin:10px 0 8px}
.assistant-suggestions{display:grid;gap:8px}
.assistant-suggestions button{border:1px solid var(--assistant-line);border-radius:10px;padding:8px 10px;background:#fff;color:var(--ink);text-align:left;font:13.5px/1.55 var(--assistant-sans)}
.assistant-suggestions button:hover{border-color:#e8115b;color:var(--assistant-deep)}
.docked-chat .message{border-radius:10px;padding:12px 16px;font-size:14px}
.docked-chat .message.user{background:var(--assistant-gradient);max-width:92%}
.docked-chat .message.assistant{background:#fff;border:1px solid var(--assistant-line);max-width:100%}
.docked-chat .message.emergency{background:#fcecee;border:1px solid #ce8791;color:#721b26}
.docked-chat .message .sources{background:none;border-top:1px dashed var(--assistant-line);padding-top:6px;margin-top:8px}
.docked-chat .message .sources a{color:#14365d}
.docked-chat .chat-controls{flex:none;max-height:60%;overflow-y:auto;padding:10px 14px 8px;border-top:0;background:var(--assistant-paper)}
.docked-chat .form-grid{display:block}
.docked-chat .field{flex-direction:row;align-items:center;gap:10px;margin-bottom:5px}
.docked-chat .field label{font-size:12px}
.docked-chat .field select{width:auto;min-width:130px;padding:5px 8px;border-color:var(--assistant-line);font-size:12px}
.docked-chat .check{font-size:12px;line-height:1.4;margin:8px 0}
.chat-entry textarea{flex:1;min-width:0;min-height:44px;max-height:30dvh;padding:10px;resize:vertical}
.docked-chat .chat-entry{margin-top:10px;align-items:stretch}
.docked-chat .chat-entry textarea{border:1px solid var(--assistant-line);border-radius:10px;font:14px/1.4 var(--assistant-sans)}
.docked-chat .btn{background:var(--assistant-gradient);border:0;border-radius:10px;font:600 15px var(--assistant-sans);padding:0 16px;text-shadow:0 1px 1px rgba(0,0,0,.2)}
.docked-chat .btn.secondary{background:#fff;color:var(--assistant-deep);border:1px solid #f1bccb;padding:8px 12px;font-size:13px;text-shadow:none;margin-top:8px}
.docked-chat .error:empty{margin:0}
.assistant-fineprint{font-size:11.5px;line-height:1.35;color:var(--muted);margin:6px 0 0}
.inline-callback{background:#fff;border:1px solid var(--assistant-line,var(--line));border-radius:14px;padding:20px;width:100%;flex-shrink:0}
.inline-callback h3{font:600 20px/1.3 var(--assistant-serif,Georgia);margin:0 0 10px;color:var(--ink)}.inline-callback p{font-size:13px;line-height:1.5}
.inline-callback fieldset{border:0;padding:0;margin:0;min-width:0}
.docked-chat .inline-callback .field{display:flex;flex-direction:column;align-items:stretch;gap:5px;margin-bottom:12px}
.docked-chat .inline-callback .field label{font-size:13px}.docked-chat .inline-callback .field select{width:100%;min-width:0}
.inline-callback input,.inline-callback select,.inline-callback textarea{border:1px solid var(--assistant-line,var(--line));border-radius:10px;font:14px/1.4 var(--assistant-sans,system-ui);padding:12px}
.inline-callback-actions{display:flex;justify-content:flex-end;align-items:center;gap:10px;margin-top:16px}
.docked-chat .inline-callback .btn{padding:12px 16px;min-height:42px}.docked-chat .inline-callback .btn.secondary{margin-top:0}
.docked-chat .chat-controls[hidden]{display:none}
.assistant-thinking{color:var(--muted);font-style:italic}
.docked-chat input:focus-visible,.docked-chat select:focus-visible,.docked-chat textarea:focus-visible,.assistant-suggestions button:focus-visible,.assistant-callbar button:focus-visible{outline:2px solid #e8115b;outline-offset:2px}
@media(max-width:760px){.website-ribbon{align-items:flex-start;padding:8px 12px;gap:7px;flex-direction:column;font-size:.67rem}.website-ribbon nav{gap:14px;flex-wrap:wrap}.ribbon-description{display:block}}
@media(max-width:520px){
  .floating-chat{padding:0;width:58px;justify-content:center}.floating-chat .launcher-label{display:none}.floating-chat.open{display:none}
  .docked-chat,.docked-chat.expanded{inset:0;width:100%;height:100dvh;max-width:none;max-height:none;border:0;border-radius:0}
  .chat-resize,.assistant-demo,.assistant-tool[data-action=expand-chat]{display:none}
  .docked-chat .assistant-heading{padding:8px 10px;gap:6px}
  .assistant-brand{gap:7px}.assistant-seal{width:34px;height:38px}
  .docked-chat .assistant-heading h2{font-size:14px;white-space:normal}
  .assistant-phone{font-size:11px}
  .chat-language-toggle{font-size:12px;padding:9px 7px;gap:4px}
  .docked-chat .assistant-tool{width:24px}
}
@media(prefers-reduced-motion:reduce){.floating-chat,.docked-chat{transition:none;animation:none}}